Your clients arrive with the groundwork already done

Adjunctively. Evaligned is designed to surface and structure the between-sessions self-awareness work that often eats the first three sessions of a clinical or coaching relationship. The product takes care of pattern identification, score-tracking, and psychoeducation; the practitioner-client relationship handles the clinical and relational work that an AI tool shouldn’t and can’t do.

No, and the product is explicit about this on every surface a member sees. The Disclaimer page, the AI Coach’s system prompt, the safety detection layer, and the dependency monitoring are all built around the assumption that Evaligned must complement professional care, not replace it. The five-tier session frequency cap actively discourages members from using the AI Coach as a substitute for a real therapeutic relationship.

Designed for:sub-clinical to mild distress, life-stage transitions, values clarification, building daily/weekly self-reflection practice, identifying patterns the member hasn’t named yet, and consolidating insights between professional sessions.

Not designed for: active suicidal ideation, acute psychotic episodes, current eating disorder treatment, family violence requiring safety planning, severe trauma without a therapist, or any presentation requiring clinical risk management. The safety detection layer routes members in these states to professional support immediately.

Evaligned is most valuable when a client knows something is off but can’t name the pattern, when they need help maintaining momentum between your sessions, or when they’re curious about a structured framework but not ready for additional clinical engagement. It’s less appropriate as a first-line response to acute distress — refer to a clinician in those cases.

No. Evaligned is provided to members under its own Terms and Disclaimer. Members accept these directly when creating an account. The AI Coach’s outputs are not provided on your behalf, do not constitute clinical advice, and your professional registration is not extended to cover the product. Practitioners listed in the directory are independent professionals; Evaligned is not a clinical service provider.

Standard practice is to disclose any platform through which you receive client referrals. Most professional indemnity policies cover work obtained via referral platforms without specific endorsement. If your policy excludes digital intermediaries, contact your insurer. We can provide a brief description of the referral mechanism for your records on request.

Evaligned holds member data subject to Australian law. Properly issued legal process can compel disclosure, as it can for any digital service. Members are informed of this in the Privacy statement they accept. Practitioner-side: the data your client shares with you via the consent flow becomes part of your practice record and is governed by your professional record-keeping obligations, not Evaligned’s.

By default, the booking request includes their name, email, chosen session type, and a short intention statement. Anything beyond that is optional and explicit. The member chooses, item by item, whether to share scores, archetype, AI summary, check-in themes, or journal themes. They can also book without sharing any Evaligned-side data at all and treat your session as standalone.

Yes — at any time via their account page. Once revoked, Evaligned removes your read-access to the consented summary. Data you’ve already viewed and recorded in your own practice notes is governed by your professional record-keeping obligations and is yours to manage. Consent also auto-expires 90 days from grant unless extended by session activity.

Yes. Evaligned is bound by the Australian Privacy Act 1988 and the Australian Privacy Principles. Cross-border transfers (e.g. AI processing in the US) are disclosed in the Privacy statement and conducted under appropriate data processing agreements. Your own handling of client data once it reaches you is governed by your professional code of conduct.

Immediate trigger phrases (suicide, self-harm, plan to die) bypass the score accumulator and route directly to Tier 3 — coaching pauses, country-specific crisis lines surface (Lifeline 13 11 14 AU, 988 US, Samaritans 116 123 UK, findahelpline.com worldwide), and the response is grounded, brief, and oriented toward safety. Validated micro-screeners (PHQ-2, C-SSRS 2-item) may be administered conversationally at natural intervention points. The Coach explicitly recommends professional support and, where appropriate, encourages the member to contact their existing practitioner.

Not currently — and this is a deliberate design decision pending stronger consent infrastructure. Routing concerning signals from a digital tool to a practitioner without case-by-case affirmative consent risks both over-disclosure and under-disclosure. We are scoping an opt-in “safety copy” flow for members who want their nominated practitioner contacted in defined circumstances. Until that ships, the Coach’s built-in escalation is to recommend the member reach out to their practitioner themselves.

In sequence: (1) AI Coach recognises concern signal and shifts response to safety-first frame; (2) crisis resources surface in-conversation; (3) coaching pauses on Tier 3; (4) for third-party harm disclosures, mandatory-reporting resources surface; (5) repeated patterns are recorded in the coaching profile for cross-session memory; (6) Sentry alerts fire for the operations team to review (no PII transmitted). Members are never left in a Tier 3 conversation without explicit grounding and helpline information.

Verified is documentary: ABN, registration, insurance, declarations, reviewed by admin. Preferred is curated: Verified status plus reference checks plus an interview with the founder, reviewed for alignment with the Evaligned framework. Preferred practitioners receive top placement and additional matching boost. Both badges are visible on your public profile.

Verified: typically 5 business days from receiving complete documentation. Preferred: rolling — application reviewed, reference checks completed, then founder interview scheduled. Usually 3–6 weeks end-to-end depending on reference availability.

Yes — if your registration lapses, your insurance expires without renewal, or substantiated complaints raise professional concerns. We will contact you before any change is made and provide an opportunity to address. Soft-deactivation removes the badge but preserves your profile data; full removal is also available on request.

Clients select a session type from your profile (you define types, prices, durations, formats), write a short intention statement, and submit. You receive an email at your nominated booking address with their name, email, session type, intention, referral source, and — if consented — a link to the consented summary. From there, you handle scheduling and payment directly using whatever system you already use.

No, none of those. Listing is free. There is no per-booking commission, no monthly fee, and no revenue share. Evaligned is funded by member subscriptions; the practitioner directory is a member benefit. We avoid kickback structures specifically because they would compromise clinical neutrality in the matching algorithm.

Yes to both. Your dashboard at /practitioner/dashboard allows you to edit your bio, photo, location, modalities, specialties, session types, and booking email at any time. To remove your profile, set your status to inactive (hides from directory while preserving data) or contact us for full deletion.

Initial profile setup: 30–45 minutes. Verification documentation upload: 15 minutes. Ongoing: time to respond to booking requests as they arrive (each takes a minute or two), and quarterly review of your profile content. There is no calendar integration or scheduling layer — bookings remain entirely on your own systems.

Yes — and we encourage it for Verified and Preferred practitioners. You may use the “Verified Practitioner” or “Preferred Practitioner” language in your bio, on your website, and in collateral, with a link back to your Evaligned profile. Please do not imply Evaligned endorses your clinical practice or refer to yourself as an “Evaligned therapist/counsellor/coach” — the working relationship with your client is yours, not ours.

No. Account creation requires age 18+. The framework, language, and safety protocols are all designed for adult populations. Practitioners specialising in under-18 work are welcome in the directory for adult clients who refer their family members, but Evaligned itself is not a tool for minors.

The AI Coach operates inside a tightly scoped system prompt grounded in Motivational Interviewing, ACT, and Solutions-Focused Brief Therapy methodology. It has access to the member’s assessment scores, archetype, pathway progress, and coaching profile (cross-session memory of what works for them). It runs continuous safety screening (11 detection categories, validated micro-screeners), trauma-aware practice gating, and dependency monitoring. It is not a general-purpose conversational AI given a coaching hat — it is a purpose-built tool with substantive guardrails. Quarterly red-team auditing tests the safety layer against an adversarial corpus.